Data collection methodology RootMetrics collects data on the performance of major networks using off-the-shelf, Android phones. Roaming RootMetrics claims to measure performance with roaming enabled.
Nitpicking RootMetrics claims objectivity. The RootMetrics app layer for data speeds shows the fastest speed measured in any region. I feel like the average or median speed might be more meaningful.
What is the relative importance of drive-test results, crowd-sourced data, and other stuff to the final results? What kind of financial arrangements does RootMetrics have with network operators? Verizon also continued its trend of offering strong speeds and great reliability in major cities, and as shown in our last 5G Scorecard, Verizon has also delivered outstanding Everyday 5G data reliability more often than the other carriers. T-Mobile continued to perform well in our metro area testing, delivering good and improved median download speeds, with stronger reliability since 2H T-Mobile increased its tally of RootScore Awards since 2H , delivered much better speed results, and showed improved reliability.
Those words, "most reliable," set off the latest fracas between the two as both attempted to claim network superiority. With handset selection and phone plans so similar, the carriers are increasingly banking on the reputation of their service quality as the key competitive edge. So which side is right? The world of network testing is anything but transparent.
Some research firms will compile their data anonymously, which means they don't publicly disclose the results or how they came upon them. The different firms vary on how public they want to be, partially because they don't want to be seen publicly endorsing one carrier over another. Each of the wireless carriers subscribes to individual network drive tests, partially to augment and verify their internal tests, but also to see where they stack up with each other.
Firms such as J. Power, Nielsen, and RootMetrics conduct such tests, while publications such as PCMag also conduct their own speed tests. So when carriers do make their claims, they aren't idle boasts -- they are in fact backed by studies. To The Moon. Mobile Finance How to News Search.
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